SVL Business Solutions is the UK’s most experienced provider of multimedia interaction recording, contact centre applications and PCI security solutions.
For over 50 years, we have been a trusted partner to contact centres across the UK and Ireland.
With a unique portfolio of enterprise, branch office and SMB solutions, SVL Business Solutions works closely with customers in a wide range of industry sectors including contact centres, local authorities, public safety, financial and utilities.
Our comprehensive portfolio of solutions includes:
- Interaction Recording
- Quality Management
- Interaction Analytics
- Workforce Management
- PCI Compliance
- Real-Time Process Optimisation
- Public Safety
For an introduction to the business, please contact Rohan Newton on 01355900000.
SVL Business Solutions has established close partnerships with some of the world’s leading technology providers including NICE, Liquid Voice, Ultracomms and Teleopti.
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To meet the specific needs of customers SVL Business Solutions has also developed a unique range of innovative contact centre solutions under the SmartVoice brand.
SmartVoice solutions include: