About SVL Business Solutions
SVL Business Solutions is the UK’s most experienced provider of multimedia interaction recording, contact centre applications and PCI security solutions.
With a unique portfolio of enterprise, branch office and SMB solutions, SVL works closely with customers in a wide range of industry sectors including contact centres, local authorities, public safety, financial and utilities.
Our comprehensive portfolio of solutions includes:
- Interaction Recording
- Quality Management
- Interaction Analytics
- Workforce Management
- Customer Feedback
- PCI Compliance
- Real-Time Process Optimisation
- Public Safety
SVL Business Solutions has established close partnerships with some of the world’s leading technology providers including NICE, Liquid Voice, Ultracomms and Teleopti.
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To meet the specific needs of customers SVL Business Solutions has also developed a unique range of innovative contact centre solutions under the SmartVoice brand.
SmartVoice solutions include: