Interaction Analytics Consultancy
SVL Consultancy has extensive experience of integrating analytics to provide the business intelligence and insights to address business challenges, assist the decision-making process and enhance customer interactions.
As well as providing a greater understanding of customer intent and increasing retention levels, we can enable organisations to uncover hidden business opportunities.
SVL can support you throughout the implementation from solution definition and setup to ensuring the system generates the required insight to meet the original organisational goals and objectives. This can be followed up with advanced studies to uncover root causes, optimise processes and carry out fine tuning as required.