Legacy Support

SVL Maintenance has extensive experience of installing and maintaining a wide range of multimedia interaction recording, quality management, interaction analytics and workforce management solutions throughout the UK. We have a flexible, responsive and proactive approach to delivering the highest level of service to customers and technology partners for legacy NICE and CyberTech equipment.

We support the following legacy products:

NICE Systems

  • NICE 8.8
  • NICE 8.9
  • Wordnet Series 2 & 3
  • Mirra Series 2 & 4

CyberTech Systems

  • Version 5 and above

Service Support Solutions

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SVL Maintenance

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Call us on 01355 900 000 or contact us here

SVL Maintenance

SVL Maintenance provides the highest level of technical support to ensure trouble-free operation of interaction recording and advanced contact centre applications.

The fact that we support over 90% of our customers on full maintenance contracts is a clear demonstration of our commitment to service excellence. Read More about “SVL Maintenance”

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