Software Maintenance

SVL Maintenance has been responsible for hundreds of successful implementations of NICE solutions and complementary applications.

Our Software Maintenance offering includes remote support and resolution of software issues as well as proactive updates, service packs and hot fixes to ensure that your system continues to run efficiently and smoothly.

New software upgrade releases are delivered as a ‘like for like’ offering and can be installed by one of our certified engineers as an additional service. These releases may include new features that will be added to the existing software application as part of the Software Maintenance offering.

Service Support Solutions Brochure

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SVL Maintenance

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SVL Maintenance

SVL Maintenance provides the highest level of technical support to ensure trouble-free operation of interaction recording and advanced contact centre applications.

The fact that we support over 90% of our customers on full maintenance contracts is a clear demonstration of our commitment to service excellence. Read More about “SVL Maintenance”

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