Ultracomms has become one of the only cloud contact centre service providers to achieve PCI DSS level 1 certification for its entire platform. Achieving the PCI Security Standards Council’s highest level of certification is something that few can boast of and highlights the company’s commitment to maintaining the highest standards of data integrity and completely secure payment card transaction processes for contact centre customers.
Achieving PCI DSS Level 1 certification involves a detailed audit of the company’s technology, network, and internal processes to ensure they are compliant with the stringent PCI standards. Ultracomms completed its certification following an audit by Coalfire, an independent Qualified Security Assessor, confirming compliance with the Payment Card Industry Data Security Standards (PCI DSS) Level 1, for merchants who handle over 6 million card transactions a year.
