
Deliveroo choose SVL to provide Workforce Management solution
SVL is delighted to announce they are providing a workforce management (WFM) solution for global on-line food delivery giant Deliveroo.
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SVL is delighted to announce they are providing a workforce management (WFM) solution for global on-line food delivery giant Deliveroo.
Read MoreA panel of Workforce Management and Planning experts from the Contact Centre Industry discuss planning for returning to work post Covid-19
Read MoreWell-being in changing times. An online event. Thursday 14th May 11am
Read MoreHis thoughts on his first year at SVL by the Head of our Workforce Management Consultancy Richard Abdy
Read MoreOn the 4th December we hosted our second conference of 2019. For this event we were delighted to be supported by our partners, Teleopti (Calabrio)
Read MoreFollowing the great success of SVL’s last networking event in May, we will continue our theme […]
Read MoreAnne Holmes talks about our first Employee Engagement/WFM networking event, held on 22 May in Glasgow. A large audience heard speakers from EE, NICE, SVL and Student Loans Company talk about the future of EEM/WFM and lead discussions.
Read MoreThe new Head of our Workforce Management Consultancy, Richard Abdy, talks about the changes he has seen in Contact Centre planning over the last 20 years.
Read MoreAnne Holmes, our Account Director, talks about the importance of building long-term relationships in the complex world of Contact Centre Software.
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