Experiences Archive - SVL Business Solutions

About Us
The Team
Our team is the most important part of SVL.
Company History
JT Sinclairs has been serving the needs of the UK since 1967.
Our Clients
We have a rich and varied client list across multiple sectors.
Partners
Our partners are key to our business.
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Products
Interactions Recording & Quality Management
Omni-channel recording and quality management for enterprise customers, branch offices & SMB.
Analytics
We are industry leaders in speech, content and all interactions analytics, partnering with top vendors in the marketplace.
Workforce Management
Our WFM solutions proactively deliver customer-winning service at the lowest possible operating cost.
Compliance and Fraud Prevention
From the Payment Card Industry Data Security Standard (PCI DSS) to GDPR to PSD2 our Compliance Centre will help.
Automation
Turn insights into immediate business impact with next-best-action recommendations and process automation.
Cloud
Moving to the cloud brings additional privacy, efficiency and brings a reduction in ongoing infrastructure and support costs.
EXPLORE SVL
The Team

Company History

Our Clients

News

Contact
Service & Support
Solutions Design Consultancy
Solutions Design and Architecture team provide an invaluable function and are an integral part of every customer journey.
SVL Consultancy
Large and small organisations maximise efficiency & value from the deployments of our advanced multi-media applications.
SVL Maintenance
We have extensive experience of installing and maintaining a wide range of multimedia real-time solutions.
Training
Our certified Contact Centre Trainers have a wealth of knowledge gained from working with clients across diverse market sectors.
Report a Fault – SVL Service Desk
Should you have any issues relating to your installed system, please report these to the SVL Maintenance Service Desk.
EXPLORE SVL
The Team

Company History

Our Clients

News

Contact
Experience
Financial Services
We help UK Financial Services contact centres invest in web chat, analytics and customer authentication technology.
Housing Associations
Our software solutions integrate with all major Housing Association systems.
Outsourced Contact Centres
Helping outsourcers gain a real financial advantage.
Public Safety Solutions
50 years providing interaction and compliance recording solutions for public safety contact and control centres.
Public Sector
SVL is a trusted partner of Councils and Public Sector bodies across the UK.
Retail & Travel
From simple on-line payments to supporting global contact centres.
Small and Medium-sized Business
SMB clients are at the very heart of our business.
EXPLORE SVL
The Team

Company History

Our Clients

News

Contact
News

Outsourced Contact Centres

Helping outsourcers gain a real financial advantage.

Learn More

Small and Medium-sized Business

SMB clients are at the very heart of our business.

Learn More

Retail & Travel

From simple on-line payments to supporting global contact centres.

Learn More

Public Sector

SVL is a trusted partner of Councils and Public Sector bodies across the UK.

Learn More

Public Safety Solutions

SVL has built its reputation over 50 years by supporting providing interaction and compliance recording solutions for public safety contact and control centres

Learn More