A trusted blue light partner for over 50 years

When SVL was founded, over 50 years ago, its first job was to provide a mobile recording solution for the Police in 1967.

In the next century, we provide Police, Ambulance and Fire Services a broad range of public safety and security solutions

Our wide range of support includes recording and monitoring calls, offering workforce management solutions to control centres and harvesting legacy data from a range of redundant systems.

We have access to software that provides 360-degree insight before, during and after events with real-time information and intelligence to improve situational awareness and speed up response.

 

We look after Blue Light and Community Care partners across the UK and Ireland

Supporting our partners in Community Care

We are proud to work with a range of partners to provide support for people who have assisted living requirements.

We supply and support companies such as Jontek and Tunstall  who provide an invaluable service to people who are cared for in their homes or receive some sort of assisted living.

From recording calls in their control centres, to assisting with a range of software, legacy data. workforce management and support issues. SVL is a pro-active partner of the care community.

Multi-channel public safety interaction

We will provide the most effective way to capture, store and manage voice, text and screen activities. All these relate to multi-channel public safety interactions with callers by telephone, chat, email, SMS and radio.

Testimonials are available, on demand, from clients in each sector

Community Care Partners

We are proud to partner In-home Healthcare and assisted living organisations such as Jontek and Tunstall to provide communication systems that keep families safe.

Channel Partners

Public Safety Consultancy

We are the UK’s most experienced consultant to public safety contact centres. From Interactions and quality management, to WFM and interactions analytics, our technical experts will give you valuable advice.

Lee Sheard

Police, Ambulance and Fire Services (Blue Lights)

Police, Ambulance and Fire Services across the UK rely on SVL for a range of services, that include Interaction Recording, Workforce Management, Quality Management, Digital Policing and Caller Satisfaction.

Talk to us

We are here to help you with any enquiries you may have. From large multi-nationals needing Enterprise Solutions through Blue-light and the Public Sector to smaller organisations just starting, SVL will be your trusted partner. Please fill out this form. or give us a call on 01355 900000 and we will be delighted to help you.