Gain a real financial advantage.

Outsourced Contact Centres are in a very competitive market. To attract and retain business, they need to offer the best facilities, technology and incentives.

SVL and our partners have been a trusted partner of outsourced centres across the UK for many years.

bESPOKE bUFFET OF SOLUTIONS

We realise that can be a very different proposition, so, for instance SVL will segment interaction recordings per client, giving the outsourced centre an overview and clients access to their own areas.

Different clients will have different needs all within the same building. Take a look at our product range and we can then create the ideal “bespoke buffet” of solutions, that include Automation, Analytics, Workforce Management, and Interactions.

cLOUD OR ON-PREMISE

 

SVL offer both cloud-based and on-premise solutions, or a mix of the two, if required.

Even if you are just having a look to see what is new in the market, please give us a call and one of our experienced account directors can give you tour a of our solutions and discuss how we can best assist you..

Our Partners

Talk to us

We are here to help you with any enquiries you may have. From large multi-nationals needing Enterprise Solutions through Blue-light and the Public Sector to smaller organisations just starting, SVL will be your trusted partner. Please fill out this form. or give us a call on 01355 900000 and we will be delighted to help you.