Helping outsourcers gain a real financial advantage.
Outsourced Contact Centres are in a very competitive market. To attract and retain business, they need to offer the best facilities, technology and incentives.
SVL and our partners have been a trusted partner of outsourced centres across the UK for many years.
We realise that can be a very different proposition, so, for instance SVL will segment interaction recordings per client, giving the outsourced centre an overview and clients access to their own areas.
Different clients will have different needs all within the same building. Take a look at our product range and we can then create the ideal “bespoke buffet” of solutions, that include Automation, Analytics, Workforce Management, and Interactions.
SVL offer both cloud-based and on-premise solutions, or a mix of the two, if required.
Even if you are just having a look to see what is new in the market, please give us a call and one of our experienced account directors can give you tour a of our solutions and discuss how we can best assist you..
We are here to help you with any enquiries you may have. Please leave your details an we will get back to you quickly. If you need a quote, or just an informal chat with one of our experts to ascertain what you really need. From large multi-nationals needing Enterprise Solutions through Blue-light and the Public Sector to smaller organisations just starting, SVL can be your trusted partner.