50 years supporting blue light partners

We provide public safety and security solutions that provide 360-degree insight before, during and after events with real-time information and intelligence to improve situational awareness and speed up response.

multi-channel public safety interaction

We will provide the most effective way to capture, store and manage voice, text and screen activities. All these relate to multi-channel public safety interactions with callers by telephone, chat, email, SMS and radio.

Testimonials are available, on demand, from clients in each sector


NICE Investigate will automate and expedites the whole investigation process, helping to close cases faster and achieve more successful prosecutions.



We are the UK’s most experienced consultant to public safety contact centres. From Interactions and quality management, to WFM and interactions analytics, our technical experts will give you valuable advice.

Lee Sheard

Police, Ambulance and Fire Services

Police, Ambulance and Fire Services across the UK rely on SVL for a range of services, that include Interaction Recording, Workforce Management, Quality Management, Digital Policing and Caller Satisfaction.

Talk to us

We are here to help you with any enquiries you may have. From large multi-nationals needing Enterprise Solutions through Blue-light and the Public Sector to smaller organisations just starting, SVL will be your trusted partner. Please fill out this form. or give us a call on 01355 900000 and we will be delighted to help you.