Debbie Bicker discusses the changes in the business networking platform over the last 18 months and asks whether is has become too personal.Read More
Steven Perrins talks about how Financial Services will adjust to hybrid working practices now offices are reopening.Read More
SVL is delighted to announce that they have been awarded NICE EMEA analytics partner for 2020.Read More
SVL partners leading outsourcer Ascensos to provide outstanding new service to contact centre clients.
SVL is delighted to announce its partnership with Europe’s leading customer service outsourcer, Ascensos, to deliver a brand new bespoke Amazon Connect platform that will revolutionise both their service to clients and agent experience.Read More
Steven Perrins outlines 6 straight-forward steps any contact centre can take to protect the most vulnerable.Read More