SVL announce partnership with Route One Connect
SVL is pleased to announce a formal partnership with Route One Connect, a UK company who specialise in building conversational A.I. environments for SME's and medium-scale businesses
Read MoreNews
Getting over your fear of the Cloud – Thursday 20th August 11am – 12 noon
Debunking many of the myths around moving to "the Cloud" Rohan Newton and Paul Gray from SVL are delighted to be joined, in a truly international event, by Olivia Nowakowski from NICE inContact in Ohio and Justin O'Brien , Regional Vice President from NICE inContact from Texas.
Read More
Accelerating a smarter future using automation. Recording of the event
Automation could well be the stimulus to accelerate recovery and growth in the Contact Centre Industry in 2020. Hear from Industry Experts.
Read More
SVL Homeworking Series
Over the next few months, SVL alongside a glittering array of partners, will be offering a series of online events covering a range of subjects of interest to the Contact Centre Industry.
Read More
The why, what and how of a coaching approach. Thursday 18 June – 11am to 12 noon
In the latest in the SVL Homeworking Series, Richard Abdy from SVL and Nicola Callan from Boost HR. discuss the crucial role of coaching in enhancing operational culture.
Read More
The story behind “Stay Safe, Stay Secure, Stay at Home
On the 22nd May 2020, the second of our Homeworking Series of online events took place. This is a recording of the event, a downloadable slide deck and some information about SVL Securepay, the global award-winning product mentioned in the webinar.
Read More
Planning for the new norm. An online event. Thursday 4th June 11 am – 12 noon
A panel of Workforce Management and Planning experts from the Contact Centre Industry discuss planning for returning to work post Covid-19
Read More
The impact of Credit Card fraud on the UK & Ireland Contact Centre Industry during this Coronavirus Pandemic and beyond.
Stay home. Stay safe. Stay secure. An online event. Thursday 21st May 11am
Read More
How Employee Engagement can help to maintain good mental health in the workplace
Well-being in changing times. An online event. Thursday 14th May 11am
Read More