LinkedIn – still about business or just too much fun?
Debbie Bicker discusses the changes in the business networking platform over the last 18 months and asks whether is has become too personal.
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Refashioning working practices the Financial Services Sector
Steven Perrins talks about how Financial Services will adjust to hybrid working practices now offices are reopening.
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SVL presented with NICE analytics partner award for 2020
SVL is delighted to announce that they have been awarded NICE EMEA analytics partner for 2020.
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SVL partners leading outsourcer Ascensos to provide outstanding new service to contact centre clients.
SVL is delighted to announce its partnership with Europe’s leading customer service outsourcer, Ascensos, to deliver a brand new bespoke Amazon Connect platform that will revolutionise both their service to clients and agent experience.
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Welcome to the Revolution
Debbie Bicker talks about why Amazon Connect is leading a revolution in Digital Transformation,
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We are Hiring: Project Manager
An opportunity to join our exceptional Project Management team is available.
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How to monitor for vulnerable customers using Speech Analytics in regulated contact centres
Steven Perrins outlines 6 straight-forward steps any contact centre can take to protect the most vulnerable.
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How it started. How it’s going
Debbie Bicker talks about how our lives have become so much easier and use less resources over the decades, but we don't always follow the same path in the workplace.
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