2019 – A big year
Our Director Peter Gough, looks into his crystal ball and predicts the future for the contact centre industry and talks about how business is developing for SVL in 2019.
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Listen to our latest webinar: Engaging with your human workforce in a digital workplace
On Wednesday 5th December, we held our latest webinar, Engaging with your human workforce in a digital […]
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Please take action – PCI SSC guidance changes
For the first time in over seven years, the Payment Card Industry Security Standards Council (PCI […]
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SVL team will “Sleep in the Park” for homeless charity.
6 brave souls from SVL Business Solutions have decided to help the homeless here in Scotland […]
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Leap of Faith
In our latest blog, Steven Perrins discusses why, over 20 years in the industry, it still […]
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Breaking the Stigma
Thursday 18th October is World Menopause Day. The Menopause affects millions of working women across the […]
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Is outbound dialling a dying art?
Having worked in an outbound sales / appointment making role for several years, 10 to be […]
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It’s the people who count
Anne Holmes, our Account Director, talks about the importance of building long-term relationships in the complex world of Contact Centre Software.
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Workforce Management improves performance – guest blog
In this week’s guest blog, Ben Willmott from our partners Teleopti explains how to leverage the […]
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