Employee Engagement Conference – December 2019
On the 4th December we hosted our second conference of 2019. For this event we were delighted to be supported by our partners, Teleopti (Calabrio)
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SVL announces partnership with Agile Business Process to improve Contact Centre Automation
SVL is pleased to announce a formal partnership with Agile Business Process, a European company who specialise in developing tailored and “fit for purpose” automation solutions.
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SVL supporting homeless charity this Christmas
This week SVL Business Solution donated 20 good quality, winter sleeping bags to The Halliday Foundation, as part of their campaign to help the homeless on the streets of Glasgow this winter.
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Protecting the Hospitality Industry
Chargebacks are amongst the biggest challenges currently facing the hospitality sector, especially hotels.
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Employee Engagement Conference Glasgow in partnership with Teleopti
Following the great success of SVL’s last networking event in May, we will continue our theme […]
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PSD2 – A fresh perspective
Rohan Newton looks at the reality of PSD2 and the pressure on organisations to move quickly.
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SVL Sponsor CCNNI Awards
SVL Business Solutions is delighted to sponsor the “People Engagement” Category at next month’s Contact Centre […]
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Just about to turn 30
Debbie Bicker reflects upon a 30 year journey in the communications industry. From the Woman's Royal Army Corp to SVL, she shares her thoughts on her journey.
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Have recorder: will travel
Capturing what is said in a personal, face-to-face conversation is crucial for good customer service and for legal compliance purposes. If you work in finance, utilities, healthcare or anywhere you give 1-2-1 advice, we have an app that can record and analyse every conversation
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