OUR PRODUCT – LV Replay
Our solution is simple. Access all your old and new recordings with LV Replay. Access existing recordings without having to convert the original format.
We access and protect the long term retention, retrieval and replay of past and current audio files, via one bespoke centralised access portal.
LV Replay will access and replay legacy audio files and still maintain call metadata and integrity from multiple recording systems (e.g NICE, Liquid Voice & Verint), as well as every conceivable mobile recording solutions – all calls remain on the original file structure and format.
You can efficiently search, extract and playback audio recordings from multiple legacy and live call recorders, regardless of manufacturer and location.
It also means that end-of-support and end-of-life issues will not impede their call recording infrastructure and assets.
This is incredibly cost-effective. Less internal resource is required to manage and maintain user requests and a hugely reduced budget is required to support multiple systems, resulting in substantial overall savings.
Please get in contact for a demonstration of this cost-saving software.