Our Leading WFM Practice
Our SVL WFM Practice has been built for many different reasons but primarily to fill, what we see as a gap in the market. There are many organisations who resell WFM solutions, but we want to deliver much more than that. We believe that to provide the best service to our customers, we need to do much more than just provide a vendor’s technology and then be reliant on them to support our customers.
We have built our practice around specialists and experts from the industry, with years of collective experience in the WFM market. This consists of pre-sales, sales, consultancy, training and support resource who strive to provide the right solutions and the bespoke service that we feel our customers need, to ensure that they maximise the investment they make in any WFM technology purchased from SVL. We take a very consultative approach to ensure that we understand the customers’ business, provide the best solution and maximise benefits for all the various users and stakeholders throughout the business.
As part of our Practice, we also host regular forums and events to facilitate networking between our customers and contacts from the WFM industry to encourage the sharing of advice and expertise as well as providing talks from industry experts.