SVL currently have a fantastic, exclusive offer to provide NICE WFM

Accurate Planning and Employee Engagement are more important to organisations than ever, so speak to Anne Holmes or Richard Abdy from our unique WFM Practice NOW about how we can help you take advantage of a fantastic, limited time commercial offer for a NICE Cloud Based WFM solution.


SVL have been a Platinum Portfolio Partner of NICE Systems for over 15 years.

NICE WFM addresses the most vital workforce management needs: accuracy, simplicity, reliability, visibility, engagement, alerts and convenience. It can transform your operation by driving efficiency while engaging employees across the enterprise. With tools and functionality built for both the front and back office, NICE WFM offers full flexibility to fit forecasting and scheduling to bespoke environments. It offers multiple server configurations, database, operating systems and deployment options to provide you with a platform designed to meet your needs supplied at the lowest cost through SVL.

Key benefits of the NICE WFM solution

  • Fully embedded simulation provides the most accurate required staff in a multi-skill, multi-site, multi-work type environment.
  • 45 times more algorithms than any other solution leading to more accurate forecasts, including a ‘best pick’ option
  • Time-off / scheduling requests and change management tools from mobile
  • Scheduling for back office resources
  • Measure Adherence
  • Flexible, feature-rich scheduling
  • Self-service portal for automated time off management, collaboration and employee engagement

Why work with SVL? We have the UK’s first WFM Practice.

Our unique SVL WFM Practice takes a very consultative and agnostic approach to Workforce Management and Employee Engagement.

SVL WFM Practice has been built for many different reasons but primarily to fill, what we see as a gap in the market.  There are many organisations who resell WFM solutions, but we want to deliver much more than that.  We believe that to provide the best service to our customers, we need to do much more than just provide a vendor’s technology and then be reliant on them to support our customers.

We have built our practice around specialists and experts from the industry, with years of collective experience in the WFM market.  This consists of pre-sales, sales, consultancy, training and support resource who strive to provide the right solutions and the bespoke service that we feel our customers need, to ensure that they maximise the investment they make in any WFM technology purchased from SVL.  We take a very consultative approach to ensure that we understand the customers’ business, provide the best solution and maximise benefits for all the various users and stakeholders throughout the business.

Talk to us

We are here to help you with any enquiries you may have. Please leave your details an we will get back to you quickly. If you need a quote, or just an informal chat with one of our experts to ascertain what you really need. From large multi-nationals needing Enterprise Solutions through Blue-light and the Public Sector to smaller organisations just starting, SVL can be your trusted partner.