Enhance your Contact Centre’s productivity by automating manual processes. Automation allows agents to provide a faster, more effective and responsive customer service whilst complying with all company procedures and regulations.
Moving to the cloud brings privacy, efficiency and cost savings.
SVL provides contact centres with a cloud-based system to provide stand-alone applications from some of the world’s leading technology suppliers of call recording equipment.
Enhance your protection with SVL’s extensive product range.
From the Payment Card Industry Data Security Standard PCI DSS to GDPR and PSD2.
Powered by SOTPay – CCExpo Security Solution of the Year 2019
We are industry leaders in quality management, speech, content and all interactions analytics, partnering with top vendors in the marketplace. The SVL Consultancy Team can be retained for any length of time to partner with businesses and run its analytics programmes alongside a client team.