SVL Professional Services’ experienced project management team ensures that projects are successfully delivered to meet time, budget and quality requirements.
We have a long track record of successful implementations of NICE multimedia interaction recording and advanced contact centre applications for a wide range of organisations from small office recording systems through to large multi-site, multi-tenancy enterprise solutions.
Every project is delivered by our certified PRINCE2 practitioners with the expertise to ensure that every project runs smoothly.
All our installation engineers are NICE Certified and hold other key manufacturer and industry accreditations including Microsoft, Cisco, Avaya and TIA. They receive regular training on new solutions from NICE, other manufacturers and all relevant supporting technologies including ITIL.