How do you use Microsoft Teams?
The workplace has changed at breathtaking speed over the past 2 years. The challenges to all organisations, but particularly those in the Contact Centre industry, have been huge as homeworking has become an integral part of daily life. Using Microsoft Teams as a collaborative tool has been a god-send for most organisations (and people) over this period.
To put this in context, pre-covid Microsoft Teams had 32 million active users. That figure rose to 145 million in April of this year.….and is expected to reach 300 million by the end of this year.
So how do you use teams? As simple internal communications tool to allow staff to talk face-to-face and share files?
Are you getting the most out of Microsoft Teams?