About SVL Business Solutions

SVL Business Solutions is the UK's most experienced specialist provider of multimedia interaction recording and contact centre applications including quality management, analytics, customer feedback, workforce management and real-time solutions.
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SVL Maintenance

SVL Maintenance provides the highest level of technical support to ensure trouble-free operation of interaction recording and advanced contact centre applications.

The fact that we support over 90% of our customers on full maintenance contracts is a clear demonstration of our commitment to service excellence. Read More about “SVL Maintenance”


Latest News


“Working closely in partnership with SVL Business Solutions, we have been able to automate previously manual, time consuming processes to enhance operational efficiency, reduce costs and deliver an enhanced customer service.”

— Ageas (UK)


“Quality management is now embedded across the business and is enabling us to proactively drive up the level of customer service. ”

— Kwik-Fit Financial Services


“Partnering with SVL Business Solutions provides us with access to world leading technologies backed by the highest levels of technical support.”

Paul Farn, Managing Director, Powerdial Services