Adepsi: Solve Your Legacy Data Problems
Take your disjointed live and legacy customer interaction data and securely move it to one unified, cloud-based location.
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Why Organisations Love Adepsi
All your customer interaction data in one place.
Easy to use
Streamline operations with adepsi’s user-friendly interface and intelligent dashboards.
Serverless Architecture
Adepsi is built on AWS serverless architecture, offering scalability and security.
Cost-efficient
Reduce operational costs by retiring legacy equipment and only paying for the cloud storage you need.
Quick Set-up
Adepsi is quick to set up, with seamless data transfer available from most other recording systems.
Aircall Integration
Connect to Aircall for near-real-time replay of interactions in a unified recording repository. The product integration roadmap includes Amazon Connect, Genesys and Teams.
Audit
Adepsi gives you a full audit history for call access, call tagging and other admin tasks.
Talk to a legacy data expert about Adepsi
The SVL way. We ensure you maximise the benefits of cloud adoption from day one.
Discovery
Our team of specialists help to uncover your business needs, and define a bespoke solution based on your unique challenges and requirements.
Implementation
We ensure the smooth roll out of your new solution. This includes carefully planning the implementation with you to ensure minimal business disruption.
Onboarding
We’re here to help you maximise your investment. We train your people on the new solution so they can use it to its full effect.
Ongoing Support
SVL continue providing added value through our managed service, giving you access to expert advice, guidance on system enhancements and prompt issue resolution.
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