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Our partners are key to our business.

Benefits of being an SVL partner

We build trusted long term partnerships with organisations we know we can add value to, and that will meet our customers’ needs.

As the longest serving supplier of contact centre solutions in the UK and Ireland, we have several customer relationships spanning 20+ years, and a fantastic reputation in the industry.

Our focus is on the customer. We take an agnostic approach to our projects, suggesting solutions that will work for their particular business.

Our Partners

  • NICE

    SVL Business Solutions has been a portfolio partner of NICE for over 25 years. We are a fully certified service delivery partner offering solution design, installation, maintenance and training across a wide range of NICE products.

  • AWS

    As an AWS Partner and Amazon Centre of Excellence, we’re uniquely positioned to help you take full advantage of all that AWS has to offer and accelerate your journey to the cloud.

  • Calabrio

    SVL is a partner of Calabrio, a global company, pioneering powerful workforce management (WFM) software

  • Microsoft Teams

    Microsoft partners offer the technical expertise, services, and solutions you need to transform your business, be profitable, and grow in new ways. As a partner, we support support our clients with projects like integrating data, streamlining processes, and unifying teams.

  • Liquid Voice

    LiquidVoice logo

    We partner with Liquid Voice to offer an extensive product range across all client sectors.

  • Capita

    Capita logo

    SVL are proud to partner with Capita. Together we work with the NHS and in the Energy sector.

  • Omningage

    Omningage logo

    SVL has partnered with Omningage because of their knowledge and unrivalled technology.

    Their outstanding omni-channel desktop is the best in the market, adding a crucial bespoke and intuitive portal to Amazon Connect.

  • Trusted partner of BT

    We are a proud BT UK partner of over 20 years. Together we supply a range of software and expert services to Blue Light, Financial Services, Banking, Insurance, Utilities, Public Sector and other clients as a trusted partner of one of the UK’s most respected telecommunications suppliers.

  • Virgin Group

    SVL are a proud partner of the Virgin group across the UK and Ireland. We offer support to Virgin Media across the UK, but also are a trusted partner of this global telecommunications giant.

  • Adepsi

    Adepsi is an easy-to-use and highly secure solution that can save thousands of hours of manual data retrieval and remove the requirement to manage legacy storage equipment, whist keeping you legally compliant.

  • FourNet

    FourNet is a Manchester-based provider of integrated contact centre, unified communications and telephony solutions. It partners with best in class vendors such as Avaya, Cisco and Shoretel to deliver a solutions portfolio that will address today’s changing workplace and build tomorrow’s future.

  • Atmoso

    Atmoso is a channel-only provider of one of the most powerful and resilient cloud platforms in the UK. Their portfolio of services, from hosted desktops and servers to cloud telephony and contact centre technology, empowers businesses to move away from pricey on-site hardware to scalable, cost-saving cloud technology.

  • Saab Public Safety and Security

    SAAB Public Safety and Security (PSS) is a product area with solutions that manage the end-to-end information flow supporting situation awareness, decision support, coordination and communication. This includes products like SAFE and OneView.

Want to partner with SVL?

We are open to discussions with organisations looking to partner with a team of ambitious, knowledgeable contact centre consultants.

Fill out this form or give us a call and we will be delighted to speak with you.

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