SVL is delighted to announce it is upgrading the workforce management (WFM) solution for the award-winning UK retail bank, Secure Trust Bank.

Secure Trust Bank will continue to use the market-leading NICE WFM solution, working with SVL to upgrade to the very latest features and functionality.

Duncan Field, Savings Service Delivery Director for Secure Trust Bank said; “We are pleased to work with SVL to enhance our planning and proactively manage our workforce in what are rapidly changing market conditions.

Anne Holmes, SVL’s Account Director, said; “SVL is delighted to work with such a well-known and respected UK financial institution and we will work hard to ensure that the latest version of NICE WFM will continue to improve SecureTrust Bank’s employee engagement and scheduling.”

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