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The impact of Credit Card fraud on the UK & Ireland Contact Centre Industry during this Coronavirus Pandemic and beyond.

Stay home. Stay safe. Stay secure. An online event. Thursday 21ST May 11am

In the second of our Homeworking Series of online events, Debbie Bicker from SVL hosts a discussion with Steven Jones ( Commercial Director Gala Technologies) and John Greenwood (Director, Thought Leadership Compliance 3) about the impact of Credit Card fraud on the UK & Ireland Contact Centre Industry during this Coronavirus Pandemic and beyond

Key takeaways from the Interactive session are:

  • The scale and impact of the current crisis.
  • Why we got here.
  • What this means for: your customers. your organisation. your reputation. and vitally, your staff’s safety.
  • What you can do to avoid fraud.
  • What your legal obligations are.

This is an interactive session with a quiz and the chance to question the speakers.

This session will be hosted on Microsoft Teams and a link will be sent to you prior to the event.

Book a place for this free event here.

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