My cloud journey

Pre-sales solutions architect Chris Dardis talks about the evolution of the Cloud and how it touches every strand of Contact Centre Technology

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Customer Experience

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Technology and Tools

Blog LinkedIn – still about business or just too much fun?

Blog Refashioning working practices the Financial Services Sector

Blog SVL presented with NICE analytics partner award for 2020

Blog SVL partners leading outsourcer Ascensos to provide outstanding new service to contact centre clients.

Blog Welcome to the Revolution

Blog We are Hiring: Project Manager

Blog How to monitor for vulnerable customers using Speech Analytics in regulated contact centres

Blog SVL welcomes new Head of Services

Blog How it started. How it’s going