On Wednesday 5th December, we held our latest webinar, Engaging with your human workforce in a digital workplace.
The subject matter specialists for this webinar were Donna Baxter, Workforce Planning Specialist for SVL Business Solutions, Ben Willmott, Customer Lifecycle Manager at Teleopti and the event was hosted by Anne Holmes from SVL.
To support the event there was a Twitter hashtag #ourdigiworkforce used ourselves @svlbusiness and our partners @teleopti. You are also welcome to join our LinkedIn discussion group.
Steven Perrins talks about the World of Compliance Huge efforts have been made to record, analyse and improve every interaction that comes into a contact centre, but what about the client meetings that take place remotely/face-to-face? We have the solution.READ MORE