Listen to our latest webinar: Engaging with your human workforce in a digital workplace

On Wednesday 5th December, we held our latest webinar, Engaging with your human workforce in a digital workplace. 

The subject matter specialists for this webinar were Donna Baxter, Workforce Planning Specialist for SVL Business Solutions, Ben Willmott,  Customer Lifecycle Manager at Teleopti and the event was hosted by Anne Holmes from SVL.

To support the event there was a Twitter hashtag #ourdigiworkforce used ourselves @svlbusiness and our partners @teleopti. You are also welcome to join our LinkedIn discussion group.
www.linkedin.com/groups/12169601/

11th December 2018

Event: The future of Employee Engagement

SVL Business Solutions, in conjunction with NICE, is hosting an industry event in Glasgow to discuss future of Employee Engagement in Contact Centres.

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8th May 2019

Pubs, Clubs and Automation

The new Head of our Workforce Management Consultancy, Richard Abdy, talks about the changes he has seen in Contact Centre planning over the last 20 years.

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25th March 2019

Have recorder: will travel

Steven Perrins talks about the World of Compliance Huge efforts have been made to record, analyse and improve every interaction that comes into a contact centre, but what about the client meetings that take place remotely/face-to-face? We have the solution.

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20th March 2019

No-one bigger than the team

Our Business Development Manager, Lee Sheard, compares his experiences coaching in youth football with good planning and practice in the workplace.

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12th March 2019

The Art of Solution Selling

Anne Holmes, Account Director at SVL, talks about the Art of Solution Selling in the world of Contact Centre Technology.

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5th March 2019

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