2024 was a remarkable year for SVL. It’s become clear that we are rapidly evolving from a value-added reseller to a managed service provider.
The pace of change has been extraordinary, and it shows no signs of slowing. To support this transformation, we have recently made key leadership changes to drive our next phase of growth.
Strengthening leadership for the future
To sustain our growth, the SVL Board has made key leadership changes. We’re pleased to announce the following updates:
- Stuart Sinclair will become Chairman. He has led SVL for over 40 years and will continue providing strategic vision and oversight.
- David Kindness will step into the role of Managing Director. He will lead SVL’s operations and strategy to keep us at the forefront of our industry.
- Richard Abdy and Dan Bendon will join as Directors. Their well-earned promotions recognise their contributions to driving the business forward.
A shifting landscape
The contact centre industry is evolving fast. CCaaS and digital technologies bring exciting opportunities and new challenges. Businesses must adapt to new customer requirements, cutting-edge technologies, and increased competition.
We’ve secured new business, successfully delivered projects, and reinforced our position as a trusted technology partner. Our success is a testament to our team’s dedication, expertise, and hard work. One thing is clear, this is a full team effort.
Looking ahead
These changes position SVL for strong, sustainable growth. Over the past year, we’ve shown the demand for a customer-focused technology partner like SVL. With our talented team, the future looks bright.
As we continue to grow, more changes will come. We will keep our team, customers, and partners updated as our plans evolve.
Find out more
Want to know more about SVL’s evolution and how we can work together to start your digital journey? Feel free to get in touch, we’d love to hear from you.
