Use analytics to protect vulnerable staff
“It’s ok to not be ok.”
You’ve heard this saying many times, and it has been strongly reiterated during #lockdown
Even when your agents are #homeworking, you can care and look after them, even when they say they are “fine”.
You can measure any stress, discomfort or vulnerability and take prompt actions to help!
Turn 1% of calls assessed into 100% and look after your homeworking team #mentalhealth
Call us on 01355 900000 or email firstname.lastname@example.org for a no-strings demo.