Powered by SOTPAY

We provide this outstanding product in partnership with Gala Technology, the development team behind the multi award-winning secure payment solution SOTpay.

The cloud-based SOTpay platform gives you the flexibility to take secure payments via email, SMS, Electronic Invoice or even on Social Media channels, remaining in constant contact with the cardholder or simply receiving agent notifications when payments are completed.

In the last 12 months, SOTPay has won awards from PCI London, Call & Contact Centre Expo, UKCCF and became Best International CNP product at the CNP Awards.

SecurePay awards and recognition

retailers are set to lose some $130 billion in digital CNP (Card-not-Present) fraud between 2018 and 2023

SVL SecurePay is a simple to deploy solution will immediately make your telephony payments PCI compliant whilst reducing bank charges and authenticating transactions, thus shifting liability for CNP fraud from your organisation to the acquiring Bank.

The many benefits of CNP transactions remain, but the sensitive card data will not enter the merchant environment and this will be an integral part of your digital transformation, allowing the customer to complete the transaction in their channel of choice.

SVL SecurePay is a cost-effective, omni-channel, cloud-based product that works whether you take payments in person, by phone, text, via social media or webchat on desktop or mobile devices. Another bonus is that this product is both acquirer and payment gateway agnostic.

new requirements for authenticating online payments

SVL SecurePay eliminates fraud-related chargebacks with liability shifted back to the card-issuer, rather than your organisation.

As part of the second Payment Services Directive (PSD2), retailers must have a system in place to provide additional security for clients using a credit card by January 2021.

Experts say as many as 25 or 30% of transactions could be declined in the immediate aftermath of the switch to Strong Customer Authentication.


Benefits for your business

  • SVL SecurePay mitigates the risk of fraud-related chargebacks associated with phone and omni-channel transactions by sending a secure SMS and email hyperlink.
  • SVL SecurePay works with all major payment service providers and CNP transactions are secured by two factor authentication.
  • SecurePay’s unique technology processes the transaction in a PCI DSS compliant manner in a secure third party environment. This ensures that no card data enters your environment.
  • With the risk of ‘fraud related chargeback’ removed, you can deliver goods and services to an alternative third party address.
  • SVL SecurePay will reduce the scope of PCI DSS compliance, saving valuable time and money dealing with complex PCI requirements.
  • SVL SecurePay is a cloud-based solution, no time-consuming installation or new hardware is required.
  • SecurePay has a ‘pay-as-you-go’ service is also available to reduce initial expenditure.


Benefits for the Cardholder

  • You will maintain constant visibility of the payment journey, in both attended and unattended calls.
  • We handle CNP telephone transactions securely, sending the cardholder a secure SMS and email hyperlinks, no numbers will be heard, or customer voices recorded.
  • Customers will manually input their card information in a secure environment with a few simple clicks.
  • An ID authentication system will ensure that only the genuine card holder can process the transaction.

Talk to us

We are here to help you with any enquiries you may have. From large multi-nationals needing Enterprise Solutions through Blue-light and the Public Sector to smaller organisations just starting, SVL will be your trusted partner. Please fill out this form. or give us a call on 01355 900000 and we will be delighted to help you.