Stay home. Stay safe. Stay secure. An online event. Thursday 21ST May 11am
In the second of our Homeworking Series of online events, Debbie Bicker from SVL hosts a discussion with Steven Jones ( Commercial Director Gala Technologies) and John Greenwood (Director, Thought Leadership Compliance 3) about the impact of Credit Card fraud on the UK & Ireland Contact Centre Industry during this Coronavirus Pandemic and beyond
Key takeaways from the Interactive session are:
- The scale and impact of the current crisis.
- Why we got here.
- What this means for: your customers. your organisation. your reputation. and vitally, your staff’s safety.
- What you can do to avoid fraud.
- What your legal obligations are.
This is an interactive session with a quiz and the chance to question the speakers.
This session will be hosted on Microsoft Teams and a link will be sent to you prior to the event.
Book a place for this free event here.
