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Silvia Frame

Client Services Co-ordinator

Silvia manages our technical team, looks after key accounts, and fosters strong client relationships with our managed service clients to ensure they receive outstanding service and support.

Tell us a bit about your role

As a technical account manager, I look after key accounts that have a managed service with us and ensure they receive a high level of support.

I work closely with our clients to understand their daily needs and collaborate with the rest of the support team here in SVL to deliver high-quality products and services.

What do you enjoy most about working at SVL?

The SVL team is very professional and committed to customer satisfaction whilst retaining a close family feel.

Everyone is so friendly and caring. I feel valued and supported by my colleagues and managers, and I always look forward to coming to work.

Outside of work, what are your passions or hobbies?

Outside of work, I have two passions: gardening and cooking. I love growing my own vegetables and herbs and experimenting with different recipes in the kitchen. I find both activities very relaxing and rewarding, and they also help me stay healthy and sane.

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