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NICE Introduces Next Generation Skype for Business Recording
NICE Scenario Analyser Enhances Customer Journey Analytics with Business Intelligence
NICE Systems has announced the launch of Scenario Analyser, which allows organisations to conduct precise, in-depth analysis of various business challenges related to the cross-channel customer journey. Part of the NICE Customer Journey Optimisation solution, Scenario Analyser is the first application of its kind and empowers enterprises to weed out inefficiencies, bottlenecks and stress points … Continued
Blog
NICE Introduces Next Generation Skype for Business Recording
