• About Us
    • The Team

      Our team is the most important part of SVL.

    • Company History

      JT Sinclairs has been serving the needs of the UK since 1967.

    • Our Clients

      We have a rich and varied client list across multiple sectors.

    • Partners

      Our partners are key to our business.

    Explore SVL

    • The Team
    • Company History
    • Our Clients
    • News
    • Contact
  • Products
    • Interactions Recording & Quality Management

      Omni-channel recording and quality management for enterprise customers, branch offices & SMB.

    • Analytics

      We are industry leaders in speech, content and all interactions analytics, partnering with top vendors in the marketplace.

    • Workforce Management and Employee Engagement

      Our WFM solutions proactively deliver customer-winning service at the lowest possible operating cost.

    • Compliance and Fraud Prevention

      Enhance your protection with SVL’s extensive product range. Powered by SOTPay – CCExpo Security Solution of the Year 2019.

    • Automation

      Turn insights into immediate business impact with next-best-action recommendations and process automation.

    • Cloud

      Moving to the cloud brings additional privacy, efficiency and brings a reduction in ongoing infrastructure and support costs.

    Explore SVL

    • The Team
    • Company History
    • Our Clients
    • News
    • Contact
  • Service & Support
    • Solutions Design Consultancy

      Solutions Design and Architecture team provide an invaluable function and are an integral part of every customer journey.

    • SVL Consultancy

      Large and small organisations maximise efficiency & value from the deployments of our advanced multi-media applications.

    • SVL Maintenance

      We have extensive experience of installing and maintaining a wide range of multimedia real-time solutions.

    • Training

      Our certified Contact Centre Trainers have a wealth of knowledge gained from working with clients across diverse market sectors.

    • Report a Fault – SVL Service Desk

      Should you have any issues relating to your installed system, please report these to the SVL Maintenance Service Desk.

    Explore SVL

    • The Team
    • Company History
    • Our Clients
    • News
    • Contact
  • Experience
    • Financial Services

      We help UK Financial Services contact centres invest in web chat, analytics and customer authentication technology.

    • Housing Associations

      Our software solutions integrate with all major Housing Association systems.

    • Outsourced Contact Centres

      Helping outsourcers gain a real financial advantage.

    • Blue Light and Community Care

      50 years providing interaction and compliance recording solutions for public safety contact and control centres.

    • Public Sector

      SVL is a trusted partner of Councils and Public Sector bodies across the UK.

    • Retail & Travel

      From simple on-line payments to supporting global contact centres.

    • Small and Medium-sized Business

      SMB clients are at the very heart of our business.

    Explore SVL

    • The Team
    • Company History
    • Our Clients
    • News
    • Contact
  • News
Contact

  • Home
  • >
  • Legacy data
Managing legacy data – avoiding a toxic shock

Managing legacy data – avoiding a toxic shock

GDPR has led to many issues around the storage of data. SVL Director, Peter Gough, discusses […]

Read More

CUSTOMER CARE

Mon – Thurs
9.00am – 5.00pm

Fri
9.00am – 4.30pm

Call us on
01355 900 000

PRODUCTS

  • Automation
  • Workforce Management and Employee Engagement
  • Cloud
  • Compliance and Fraud Prevention
  • Interactions Recording & Quality Management
  • Analytics

SERVICE & SUPPORT

  • Report a Fault
  • Solutions Design Consultancy
  • SVL Consultancy
  • SVL Maintenance
  • Training

OUR EXPERIENCE

  • Financial Services
  • Housing Associations
  • Outsourced Contact Centres
  • Blue Light and Community Care
  • Public Sector
  • Retail & Travel
  • Small and Medium-sized Business

Web Design by SHINE

  • Copyright © 2020 SVL
  • Terms & Conditions
  • Privacy Policy
Search